As a Contract Compliance Auditor with Sodexo, you will be the go-to contact for daily quality monitoring audits including corrective action planning. Based at Queens Hospital Romford, your attention to detail and teamwork will make a positive impact to patient care in this highly rewarding environment.
This is a superb opportunity to join Sodexo’s Health and Care division, supporting Head of Compliance & Contract Performance in managing compliance across a significant PFI.
We are looking to recruit 2 Contract Compliance Auditors to facilitate contractual compliance on our site. You will work closely with Service Managers in determining, investigating, and resolving quality issues whilst identifying why and implementing corrective actions. Audits analysis and interpretation of information are critical to this role so you will need to demonstrate close attention to detail and accuracy.
A background in facilities management will be key to your success. This will suit someone keen to drive the compliance culture with a focus on delivery. If you can work to deadlines and balance competing priorities, can be empathetic and re-assuring, persuasive, resilient, motivational, have attention to detail and a have good negotiation skills – this is a fantastic opportunity for you.
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
Main Responsibilities
What you’ll do:
Deliver internal and contractual audit requirements to ensure compliant IFM Sodexo services are delivered at Queens Hospital and reporting on data within the Performance Monitoring regime & PFI obligations.
Act as an internal safeguard officer, driving compliance culture amongst operational team, raising conduct and compliance risk awareness, and identifying new areas of risk/determining the correct response.
Maintain client visibility and confidence in the audit process for the contract, ensuring you are seen as a trusted compliance auditor to the business.
Support Head of Compliance & Contract Performance with compliance activities with relevant legislative and company standards across the contract, monitoring internal control mechanisms to capture measurement of all KPIs, statutory and legislative compliance.
Provide contribution in regular reviews of compliance against contract deliverables and company standards and appropriate healthcare specific guidance and compliance requirements.
For a full list of responsibilities please view the attached job description
Ideal Candidate
What you bring:
Essential
Demonstrable experience of successfully conducting internal audits to monitor compliance in accordance with contractual KPIs and SLAs, company procedures, best practice, legislative statutory requirements.
An investigative and inquisitive mind, high attention to detail and the ability to deal with large amounts of data.
A self-starter, with a positive and motivated approach, professional always. Driven by quality, always providing highest standards of service.
Good understanding of Facilities Management
Good level of numeracy/literacy/IT skills and eagerness to learn different IT systems including Global Maximo, ECAT, CARPS
Effective interpersonal and communication skills and the ability to influence, challenge and engage people during audits.
Analytical, and multitasking skills with the ability to work autonomously with little supervision.
Dedication to objectivity and good judgment skills
Be Resilient, calm & logical under pressure but must understand urgency and respond accordingly.
Willingness to learn and develop skill set.
Desirable
Experience within a PFI environment / PFI Compliance
Experience working in Health Care environment.
Proven background working in large IFM contract.
Food Hygiene Qualification
IOSH or NEBOSH Qualification
What we offer
£38,000pa - £40,000 + excellent benefits
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you. We will offer you in addition to your compensation:
Dynamic work environment
Access to ongoing training and development programs
Opportunities to grow within the company.
We also offer Sodexo discounts on mobile phone tariffs, restaurant chains and days out where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
Ready to be part of something greater? Apply today!