We are looking for a friendly, professional Receptionist with a passion for making a difference to others at our New Service – Cygnet Oldbury opening in Summer 2024.

At Cygnet Hospital Oldbury you will be working 40 hours per week working shifts and weekends, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

Cygnet Hospital Oldbury is our new state-of-the-art PICU & Acute hospital for women, in the West Midlands. The service will be opening in mid-2024.

The service will feature two wards. A 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury will have a full multi-disciplinary team (MDT) and will support the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

You’re day-to-day at Cygnet Hospital Oldbury:

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post
• Assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? We’ll offer you…

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• “Cycle to work” scheme & employee discount saving

You are...

• An experienced receptionist/administrator used to working with customers/clients
• Organised, naturally helpful & a good multi-tasker
• Computer literate – including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.