Treatment Coordinator

City Dental, 26 Albion Place, Leeds, LS1 6JS

Monday to Friday, 40 hours per week

At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.

• Tiered salary based on experience and skills
• Annual bonus scheme of up to 10% of salary
• Retail discounts and deals through our easy-to-use app
• Extra day of annual leave for your Birthday!
• Comprehensive training and CPD (free online and in person courses saving)
• Your GDC registration and medical indemnity fees covered
• Uniform provided
• Refer a friend scheme

As a Treatment Coordinator, you’ll play a key role in embedding an excellent patient journey into your practice. You will be passionate about making your practice team successful through the treatments you offer to your local community.

Key responsibilities:

• Deliver the best patient journey, managing the end-to-end treatment process from enquiry through to completion
• Provide support throughout their patient journey (for example, explaining treatment and finance options and handling patient concerns
• Record and monitor all private referrals to the practice
• Manage diary appointments and treatment schedules
• Provide administrative support including assisting clinicians in writing treatment plan letters, following up outstanding treatment and referral letters
• Use social media platforms to reach out to patients and clinicians to promote and highlight our extensive range of private and specialist dental treatments

Skills and experience: 

• Registered Dental Nurse with current GDC registration
• Ability to work on own initiative
• Excellent customer service and interpersonal skills
• Attention to detail and great organisation skills
• Competent using Microsoft Outlook, Word, Excel and social media platforms
• Diary management and appointment scheduling experience
• Flexible to work around the needs of the business if needed
• Prior experience as a Treatment Coordinator (desirable)

Experience in this role would be ideal however most essential is your experience from within Dentistry. 

If you like the sound of working for Rodericks Dental Partners, don’t hesitate, click “Apply” now

INDREM