An opportunity is available for an Information Centre Assistant, based at either Bristol, Castle Donington or Tipton and will be agreed with the successful candidate although travel to other NGED locations will occasionally be required.

Reporting to Management Information (MI) Team Manager, you will assist the Management Information (MI) Team in providing quality management information, insight on business performance and general administrative support.

If you are offered a position, you will be required to complete and provide a satisfactory basic DBS check that shows any unspent convictions or conditional cautions.

*Please note the successful candidate may initially be appointed at a lower salary until all relevant courses and training are complete.

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

• Assisting with the preparation, maintenance and publication of an ongoing system of management information required for NGED.
• Producing routine and ad hoc management information from various NGED resources as required.
• Information prepared with attention to detail to ensure accuracy, on time, for use by Directors and Senior Managers.
• Assist the MI team working towards the annual Interruptions and Incentives Scheme (IIS) Audit.
• General administrative and support duties required of the team and the Operations Support team.

We are looking for someone who is a team player with strong interpersonal skills and a confident communicator.  You have the ability to prioritise your work and have proven experience working under pressure and to tight deadlines whilst providing excellent attention to detail. 

Confident in the use of Microsoft software with a detailed knowledge in the use of Access and Excel spreadsheets along with experience of data accuracy and numeracy/statistical work including auditing, data extraction and presentation are all key to be being successful in this role.

A full driving licence will be beneficial due to the travel between sites when required.

Joining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

• 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
• Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
• Annual Share Save plan
• Contributory private healthcare scheme for you and your family
• Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
• Free on-site parking at all our main sites

Things you need to know

As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.uk

Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.

We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.