We are looking for two Records Assistant within our Unmetered Supplies Team based at Castle Donington. These roles are full time but we will consider applications from candidates who are looking for part time hours.

You will be providing a vital administrative support service to National Grid Electricity Distribution business and will be involved in various key activities, predominantly for Unmetered Supplies however could also include work in other Records areas.

Hybrid working will be considered for this role after a period of 6 months.

You will need to have at least 4 GCSEs OR equivalent in order to apply. 

Evidence of your qualifications will be required prior to appointment.

If you are offered a position, you will be required to successfully complete a basic DBS check that shows any unspent convictions or conditional cautions.

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

• Maintaining and updating inventory records.
• Dealing with and resolving inventory queries.
• Raising Unmetered Records and Connection Agreements for new customers.
• Processing paper and electronic inventories received from customers, such as Street Lighting Authorities.
• Providing summary inventories to Meter Administrators for Half Hourly Customers.
• Carrying out spot checks from CROWN New Supply connection records against customer inventories.
• Ensuring adoption of new housing development unmetered connections are added to customer inventories.
• Assisting with the arranging and analysis of physical unmetered audits.
• Assisting customers with coding queries and industry changes.
• Issuing data flows to Suppliers and Non-Half Hourly Data Collectors to ensure customers are billed timely.
• Analysis of ICP (Independent Connection Provider) connections.

Although this position is primarily based within the Unmetered Supplies Team, you may be required to assist in any of the other Records sections as required.

You should be customer focused, self motivated and have excellent verbal and written communication skills which will be required when dealing with both internal and external contacts. You must be reliable, well organised and be able to work as part of a small team, using your own initiative and representing the company positively at all times.  You should have excellent working knowledge of computer based applications including Excel and Word.

Interviews will be held on Monday 08 April 2024

Joining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

• 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
• Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
• Annual Share Save plan
• Contributory private healthcare scheme for you and your family
• Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
• Free on-site parking at all our main sites

Things you need to know

As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.uk

Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.

We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.