Job introduction

We have a new and exciting opportunity for a Showroom Host/Maitre d' to join the team at our Audi dealership in Solihull. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are charismatic, polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.

You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.

The hours of work are between 8am to 5pm Monday to Friday (40 hours per week). Basic salary is £26,000 plus benefits.

Role and Responsibilities

• Work closely with the dealership team to ensure a smooth and seamless customer experience from start to finish
• Focus on delivering industry leading standards of customer care and satisfaction at all times
• Meeting and engaging visitors to the dealership before introducing customers to the relevant staff
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties

About you

• The ideal candidate will have excellent communication and interpersonal skills, as well as a passion for providing exceptional customer service.
• Have a natural flair and passion for customer service.
• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• Ability to work in a fast-paced environment and multi-task effectively.
• A confident and customer-orientated approach to their role.

If you are a motivated individual who enjoys working with people and has a passion for cars, we would love to hear from you.

What we offer

• 33 days holiday including bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.  We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.