| Job Type: | permanent | Duration: | |
| Category: | Accounting / Finance | Recruiter Reference: | jr1841 |
| URL for Applications: | Apply Here | Salary: | £35095 plus benefits |
Here at Skipton Building Society we specialise in delivering first class financial services and this is no different with our Mortgage products and proposition. We do this through recruiting, training and developing high calibre Mortgage Advisors.
Due to increased mortgage traffic coupled with excellent existing customer retention rates resulting in record maturities, we are looking to expand our current Mortgage Advice team.
Who Are We?
Not just another building society. Not just another job.
We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.
Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.
Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.
You will be joining the Advice Homes Team, consisting of 27 Mortgage Advisors across 5 teams. You will work closely with key stakeholders to deliver the best customer journey possible.
Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.
We have a range of other benefits available to you including;
Annual discretionary bonus scheme
25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
Holiday trading scheme allowing the ability to buy and sell additional annual leave days
Matching employer pension contribution (up to 10% per annum)
Colleague mortgage (conditions apply)
Salary sacrifice scheme for hybrid & electric car
A commitment to training and development
Private medical insurance for all our colleagues
3 paid volunteering days per annum
Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership
Our Mortgage Advisors are there to provide sound advice and a first-class service in line with the Advice Homes proposition. This includes new borrowing, additional borrowing and post contract variations. In short you’ll be at the heart of our Mortgage journey.
As a Mortgage Advisor you’ll provide compliant advice and recommendations as well as maintaining a high standard of service. This will be to achieve the required volumes of Mortgage business in line with Corporate Plan
Your appointments will be undertaken within our defined guidelines resulting in fully compliant Mortgage conversations with evidence recorded accurately to confirm customer needs are met
You will embrace the training provided and demonstrate the ability to apply this to mortgage knowledge, policy and processes. As well drawing on your own experience to continuously improve the customer journey
The key to this is building strong relationships with customers and key stakeholders alike to ensure that they are not left exposed in any way
You will talk to our customers about their protection needs, ensuring they receive products and services that are tailored to them
You must hold the relevant qualification to give mortgage advice such as CF1 and CF6 or CeMap 1,2 & 3
A key skill of a successful mortgage adviser is the ability and experience to communicate clearly and comprehensively, making the complex and confusing understandable to anyone at any level.
You must have sound technical market knowledge and the ability to adapt your conversations in an ever-changing market
In addition to this you must be able to ask the right question at the right time thus really getting a firm understanding of the customers’ needs. From this, you will provide the most robust/suitable mortgage advice.
You won’t be afraid to challenge where needed
We are really excited to grow our direct lending business; therefore, we need brave and innovative people to drive this forward and be proactive in seeking opportunities to help more customers onto the property ladder.