We are Hestia. We make a difference.

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence. 

The service you will work in….

Join us in making a difference and be the pillar of strength for those in need! As a Refuge Worker in Hackney Domestic Abuse Service, you will play a pivotal role in providing support, empowerment, and hope to individuals escaping domestic abuse. This is an opportunity to be part of a compassionate team dedicated to creating a safe haven for survivors, offering not just shelter but a pathway to rebuilding lives.

This role offers not only the chance to make a tangible difference in the lives of others but also personal and professional growth. Join us in creating a brighter, safer future for survivors. Apply now and be part of a team that is dedicated to building resilience, fostering empowerment, and making a lasting impact in the fight against domestic abuse.

A day in this role looks like….

As a Refuge Worker at Hestia, you will play a crucial role in our Domestic Abuse service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• Be a beacon of support, offering compas sion and understanding to those who have experienced trauma.
• Empower survivors through tailored programs, assisting them in regaining control over their lives.
• Work collaboratively within a dynamic team committed to making a positive impact on individuals and communities.
• Provide practical assistance, from legal support to educational programs, fostering independence and long-term success.
• Be a vital link in breaking the cycle of abuse, contributing to the transformation of lives and the broader awareness of domestic violence issues.

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Experience of working with people with a range of different support needs, aspirations for their future and associated risks.
• Experience of delivering high quality floating/outreach support services to people with a range of needs and risks.
• Good knowledge of welfare benefits and housing options and legislation related to statutory duty.
• Knowledge of health and safety relevant to role as a Floating Support Worker and working in Service User's homes.
• An ability to undertake client-focused key working, support planning and risk assessments to maximise Service Users' independence.
• Good understanding of the range of issues, diagnoses and treatment relevant to the client group including mental health and substance misuse.
• Commitment to equal opportunities and to promoting service users' rights, privacy, dignity, choice and control.
• Ability to liaise with external professionals to inform and develop Service Users' support package.
• Willingness to actively engage in undertaking relevant personal development and training.
• Ability to travel throughout the Borough of operation.
• Previous experience of using computer based systems to accurately record work and client details.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately Schedule 9 (1a) of the Equality Act 2010 applies to this position – (Only Female applicants please).

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer…

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.