We are looking for an organised Ward Clerk help ensure the smooth & safe management of our patient care on the ward to join our New Service – Cygnet Hospital Oldbury opening in Summer 2024.

At Cygnet Hospital Oldbury you will be working 40 hours per week working 09:00 am till 17:00 working Monday to Friday.

Cygnet Hospital Oldbury is our new state-of-the-art PICU & Acute hospital for women, in the West Midlands. The service will be opening in mid-2024.

The service will feature two wards. A 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury will have a full multi-disciplinary team (MDT) and will support the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

Your Day-to-Day at Cygnet Hospital Oldbury...

• Assisting the wards to generate & complete relevant forms following Ward Round meetings where necessary (e.g. Notice to Accounts / S17 Leave forms / Pre Leave Assessment Forms).
• Helping to ensure the wards are compliant with various clinical dashboards (e.g. advising when care plans are due for review).
• Ensuring paperwork is submitted so the patient database is kept up to date.
• Assist with the collection of required data to meet corporate requirements.
• Attending Ward Rounds, taking minutes, editing and issuing the reports.
• Maintain effective filing systems and decant service user notes in line with Medical Records policy and procedure. 
• Liaise internally regarding ward round meetings as required. 
• Liaise with external agencies, referrers, other professionals and relatives.
• Attend and take minutes at meetings as requested. 
• Record all enquiries using appropriate documentation and ensure action is taken where necessary. 
• Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.
• Ensure confidentiality and security of patient related data at all times.

You are...

• Experienced in administration in a fast-paced hospital environment
• Organised, diligent and can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality 

Why Cygnet? We’ll offer you…

• £23,500 Per Year – Increasing in April 2024
• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Successful candidates will be required to undergo an enhanced DBS check.