Assistant/Deputy Manager

Location: Residential House

Line managed by: Residential Manager

Hours of Work: 40 hours per week

Job Purpose and expectations

The Assistant Residential Manager will support the Residential Managers in the efficient running of the residential home. You will largely be responsible for assisting the Residential Manager in the efficient operational management of the house as well as providing excellent care to the children and young people. The Assistant Manager will have responsibility for a managing a team of staff therefore, you must be experienced in motivating and providing support to colleagues when necessary. As part of an ongoing professional development, you would also be required to highlight training needs, organising and oversee the completion of training plans, supervision, rota management and have an excellent understanding of national care standards. The Assistant Manager will have the ability to set, monitor and meet key performance indicators which are also an essential part of this role. You must have significant experience and be confident of providing exceptional care and support to enhance the residential experiences of vulnerable young people. You will be able to demonstrate a sound value base and have a relevant qualification such as SVQ Level 4, Registered Managers award or equivalent. 

The Assistant Manager will be directly accountable to the Manager, to support the role of the Manager and deputise in their absence, taking responsibility for the management of the service, including the staff team, practice, budget, resources and the welfare of children and young people. The Assistant Manager will participate in an on call rota to ensure effective management across services on a 24/7 basis.

Share responsibility for ensuring that all practices are developed and performed within the organizational policies and procedures and the legislative framework pertaining to children and young people. Safeguarding children and vulnerable people is a priority for all employees.

Spark of Genius provides a home for children not a children’s home. Our primary aim is to create an environment of constant warmth, predictability and responsiveness to need, with the opportunity for children to experience new models of adult/child and peer group relationships. It is our belief that, in these new relationships, children can experience conflict with positive rather than negative resolutions.

However, the nature of residential work is varied and, in many instances, unpredictable. All Managers are therefore expected to work in a flexible way and tasks that have not been covered in the job description have to be undertaken.

Duties

Main duties will include assisting the Manager with devising and monitoring of systems to ensure that the staff team carries out all duties and responsibilities as prescribed within their job descriptions, relevant occupational standards, National Care Standards and policies and procedures. As part of an ongoing professional development, you would also be required to highlight training needs, organising and oversee the completion of training plans, supervision and rota management. There may be occasions when the Assistant Manager will be expected to work flexibly to include weekends, evenings. A number of hours will be spent attending meetings, staff meetings, supervision, annual appraisals, training, and young people’s reviews. 

Whilst the Manager guides the work of the Assistant Manager there is an expectation

that the post holder is able to deputise in the Manager’s absence. At all times the Assistant Manager is expected to conduct themselves professionally and adhere to Spark of Genius Policies and Procedures, and that to achieve this they will successfully complete induction and ongoing training.

Key Duties and Responsibilities

- To support the development of a style of leadership and organisational culture to ensure open and participatory management and practice, promoting the well being of individuals and a positive image of residential care
- Participate to establish an enabling culture, and effectively manage a provision which enables children and young people to achieve optimal outcomes in a safe and secure environment.
- Implement practices which foster positive working relationships productive networks with all stakeholders and local communities.
- To actively assist with the selection, recruitment and retention of staff to ensure a safe, nurturing and positive environment.
- Support HR related matters including investigation and disciplinary matters where re