About us

Established in 2005, we’re a leading, nationwide, utilities infrastructure business, providing:

1. innovative metering and data services
2. future-proofed network construction and ownership solutions
3. low carbon service offerings.

We partner with major energy suppliers and utility constructors to deliver our services to the UK's most prestigious brands and public sector institutions.

We’re committed to inclusivity and welcome applicants from all walks of life who are legally eligible to work in the UK.

Working with us you will benefit from

A key strand to our corporate mission is to provide colleagues with high levels of job satisfaction, recognition, and personal development opportunity.

• Competitive compensation package - you’ll receive a competitive salary of £22,538,  plus the opportunity to receive an annual performance based bonus.

• Work life balance – you’ll benefit from 30 days holiday, which increases each year to a maximum of 35 days.

• Critical injury scheme – we take safety at work very seriously. There are high levels of risk mitigation in place to keep everyone safe and we take pride in the fact our safety statistics are excellent. However, you can rest assured in the event a serious injury occurred, you’ll receive support and financial assistance.

• Down to earth and welcoming culture – you’ll be part of a friendly, welcoming, and diverse team who are really looking forward to receiving the next intake of new starts.

• Future career opportunity – as we’re a large organisation covering end-to-end, meter-to-main solutions – there’s lots of opportunity to grow and progress your future utilities career further.
   

What will you be doing?

• Provide a timely and accurate response to enquiries from customers (shippers, suppliers, developers and other end users) and to ensure SLA’s and KPIs are met.
• To ensure that information is accurately recorded and that industry processes are followed, particularly relating to GT1, GT2 and GSC processes.
• To ensure that information is accurately recorded and that industry processes are followed.
• Ordering of stock materials and sundries. Liaising with the technical managers to provide soft spares for maintenance.
• Provide routine data checks for both asset records and data loggers to ensure robustness of system and highlight issues..
• Attend training courses as required by the Company to ensure your level of competency is maintained
• Be aware of, comply and maintain awareness of, the company’s Environmental, H&S and Quality Management systems; including policy, procedures, working practices and individual responsibilities
• Take responsibility for both your own safety, and the safety of others and ensure the accurate reporting of any work-related accidents, dangerous occurrences, ill health or near miss incidents in line with policy
• Play an active part in the team, promoting a positive working culture and effective working practices, representing the company in a professional manner in line with our core values
• Provide cover for colleagues where required to ensure business continuity
• Willingly seek, and take action from, feedback given from others to ensure personal development

Who we're looking for

• Relevant sector experience.
• Excellent communication and presentation skills.
• Self-motivated but can equally function as part of a team.
• You possess initiative and excellent problem solving skills.
• Excellent time management skills, working to deadlines and possessing the ability to prioritise tasks and objectives.
• General IT literacy (Microsoft Office)
• Excellent customer service
• Experience in developing and maintaining relationships at all levels with external and internal customers