Delivering moments that matter is what we truly take pride in at the Sofa Delivery Company, and as a Shift Manager, you will be playing an important part in the journey, overseeing day to day on site and leading by example.

A Shift Manager ensures all customer needs are met efficiently and safely whilst still remaining compliant. You would be providing supervision to the Warehouse and Driving teams as well as supporting the Customer delivery Manager on a daily basis.

In addition to this you will also play a key part in recruiting and onboarding new colleagues into the business. Conducting interviews and running through training with any new starters giving them the best start in the business so that they can effectively deliver moments that matter in their own role.  

At The Sofa Delivery Company, we know that a sofa is one of the most meaningful  things someone can buy. That’s why we’re on a mission to be the best two-person  delivery company around, delivering great experiences to our customers that count.

We’re big believers that a great job is not just something you have, it’s something you take pride in creating. You’ll be working alongside team members who live for the challenge and variety of our roles. No day is the same with us, and that’s the joy.

Our installation experts are given the tools, training and support to make moments  matter. We recognise and reward our people for going the extra mile, for our customers and each other.

Whether you’re in the warehouse, out on the road, or in a customer’s home, at  SoDelCo, you’ll deliver moments that matter.

We’re an equal opportunities employer and are passionate about building a diverse and inclusive workplace. We love to celebrate and encourage people to be their true selves. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, marital state, or disability status. Everyone is welcome!

• Supporting the operation of the CDC, taking accountability for all customer deliveries

• Ensuring high standards of service is delivered by your team

• Supporting the Customer Delivery Manager with establishing and maintaining effective customer relationships within and outside of the business

• Lead, coach and develop your team. Motivating them through all aspects of their roles

• Being accountable for auditable compliance on vehicles and trailers; including truck downloads, driver time directives etc.

• Maintaining high standards of health and safety and housekeeping throughout the CDC

• Supporting the Customer delivery manager with any recruitment and onboarding that needs to take place

• You take pride in your work and prioritise safety – of yourself and those around you

• You like variety in your day and the occasional challenge

• You’ve got a dedicated work ethic and want to be recognised and rewarded for it

• You want to work in an environment where everyone is welcome and can have fun

• You enjoy working as part of a wider team

• You have operational management, planning and scheduling skills

• You have experience managing a team and encouraging great performance

• You strive to deliver high standards of customer service and compliance

• A competitive salary and a quarterly bonus based on delivering outstanding customer service to our customers.

• Fantastic 4 on 4 off Shift Pattern- meaning more time to spend relaxing with your nearest and dearest!

• 30% colleague + 15% friends & family discount across the Group (DFS, Sofology, Dwell)

• Access to a wide range of perks, including amazing retailer and days out discounts

• We offer colleagues a wide range of wellbeing support and services to help maintain a happy and healthy mind, body and life

• Free, on-site, physio sessions

• Company Pension Scheme

• Group Sharesave Scheme

• Life Assurance & Company Sick Pay

• Enhanced maternity, paternity and adoption leave

Any offer is subject to DBS Checks