An exciting opportunity has arisen for a ‘National Account Manager – e-Commerce’ within the Off Trade Retail team. This role will execute the WG&S vision of delivering premium experiences for customers and shoppers, managing the Ocado account and delivering key projects against the e-Commerce strategic growth pillars. 

You will work with Ocado to leverage brand growth and becoming the Premium Partner of choice, as well as activating our brands to optimise distribution, sales, visibility, NSV and contribution - within agreed budget and strategic guidelines.

In addition to delivering budget performance, ensuring sustainable growth and profitability for the Company whilst balancing brand equity and value will be key to the role.

• We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
• Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
• Private Healthcare and Doctor@Hand (remote GP service).
• Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
• Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. 
• Our Life Assurance cover is a multiple of eight times your annual basic salary.
• Product allocation so that you can enjoy our fantastic portfolio of brands.
• Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
• Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
• Learning resources to help you be your best self.

You will be responsible for managing Ocado to ensure that WG&S is the partner of choice, produce customer account plans that integrate with Brand Plans and Channel strategy achieving distribution and brand visibility. You will need to effectively manage customer relations in order to achieve agreed volume, value and account contribution target and develop a mutual joint business plan with the designated customers to deliver continued, sustainable, profitable business growth

You will monitor and review the effectiveness of account plans, making adjustments needed for any new market / trade factors, after agreement with the customer and internal stakeholders, leading and driving critical negotiations with your customers.

Accurate P&L management and producing volume forecasts by brand through the analysis of each designated customer will be key whilst identifying opportunities throughout the year to deliver continued business growth by brand.

You will work with the wider e-Comm team in the UK and Global business to manage and contribute towards specific e-Comm projects, in line with our business strategy, to deliver against our long-term growth ambitions.

Our ideal candidate will be a self-starter with strong commercial awareness and proven track record of having the ability to balance commercial delivery and brand building objectives. Analytical capability will be key, making decisions based on turning data evaluation to actionable insight, having the ability to be adaptable, and prioritising effectively.

Strong relationship management skills will be key, with the ability to network across functions influencing and engaging key stakeholders internally and externally.

A high level of IT skills is also essential.

A HOME FOR RARE CHARACTERS

William Grant & Sons: a home where Rare Characters thrive.

We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.

At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.

OUR AGILE WORKING PHILOSOPHY

Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.

INCLUSIVE RECRUITMENT PROCESS

Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive.