We are recruiting for an experienced Senior Administrator to join our Loss Prevention team based in our Liverpool Head Office. 

You will be responsible for examining CCTV footage and monitoring data to identify areas of loss within the business, as well as coordinating interviews and investigations with senior members of management. We are looking for someone with high attention to detail and the ability to analyse and act appropriately in a variety of situations. 

You will also work with the Loss Prevention team to raise civil debt claims, conduct fact-finding exercises and support the Control Room. If you are a confident communicator and enjoy working in a fast paced environment, this might be the new challenge for you! 

• £23,585 per annum
• 37.50 hours per week working any 5 out of 7 days, which can include occasional weekends
• 8 hour shifts between 6:00am - 6:00pm 
• 5.6 weeks paid holiday per year rising to 6.6 weeks upon 5 years' service
• Contributable Company pension scheme

Employee benefits: 

• MyHB employee benefits platform with access to:
  • Retail and leisure discounts plus hundreds more 
  • Free Financial Advice 
  • Bank your savings into an ISA
  • 24/7 confidential counselling and advice line 
  • Low cost voluntary insured health plans
• Onsite subsidised Health and Fitness Centre
• Onsite canteen
• 10% store discount
• Access to social and sporting events
• Free car parking

• Examine CCTV footage together with the incident report to gauge an understanding of the incident
• Liaise with third parties and process Subject Access Requests
• Support the 24 hour Control Room when required
• Liaise with callers from the confidential hotline
• Prepare weekly updates for stores
• Check third party invoices and investigate discrepancies
• Process stocktake information and work with third parties to arrange and book stocktakes
• Conduct fact-finding exercises
• Prepare letters for stores, management and third parties
• Produces posters for internal mail identifying potential dishonest individuals
• Create Early Warning poster to include images of unknown persons
• Record data relating to civil debts and store incidents
• Create floor plans on a MAC computer
• Liaise with third parties such as the police and local councils
• Create and maintain crime files
• To complete administrative duties as and when required
• To answer calls within a three-ring standard
• Maintenance of confidentiality of information in compliance with General Data Protection Regulation (GDPR)

• Knowledge of Microsoft Office packages is essential, preferably with MAC experience
• Must be computer literature
• Experience of working in a fast-paced and demanding environment
• Experience of working within an administration role
• Experience of working with numerical data
• Ability to analyse and act appropriately in a variety of situations
• Good written and verbal communication skills
• Ability to work to targets and under pressure
• Ability to plan and organise work schedules within tight deadlines
• Ability to work on own initiative is imperative
• Ability to question in complex circumstances
• Commercial awareness – to understand the business needs and requirements equally amongst other considered factors
• Discretion – maturity with the assertion of good judgement

TJ Morris Limited trading as Home Bargains is a privately owned family run discount retailer selling top brands at the lowest possible price on the UK high street.

Having started 45 years ago in Liverpool our customers continue to be at the heart of everything we do and throughout our 580 stores we have over 5 million customers each week.

With plans to increase our store portfolio to 1,000 stores throughout the UK we are a fast-paced retailer opening 50 stores a year (nearly one every weekend) - and we wouldn't have it any other way!