Job Type: | permanent | Duration: | |
Category: | Customer Support or Client Care | Recruiter Reference: | MP-44297-30304 |
URL for Applications: | Apply Here | Salary: | Excellent salary & bonus & benefits |
Customer care is of paramount importance within this role as you will be responsible for ensuring that customers receive the best possible service experience.
We are currently looking to recruit a Service Team Leader with a motor trade background. This is an important role supporting the Service Manager. In addition you will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment.
Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.
You will be responsible for:
• booking in vehicles
• greeting customers
• informing them of progress
• organising works authorisation
• managing a small team of Technicians
• liaising with the workshop and other internal departments.
You are likely to be experienced in either a similar role aspiring to join the Group or in a Service Advisor / Workshop role looking for your first step into management.
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get: