Hospitality Supervisor - Surrey

Posted 24 Mar 2023

Compass Group Plc

Godalming (Food / Bar / Hospitality)


Job Type:permanentDuration:
Category:Food / Bar / HospitalityRecruiter Reference:compass/TP/1489151/129781
URL for Applications:Apply HereSalary:Up to £29K

We have an exciting opportunity for Hospitality Supervisor, 

The key purpose of this role is;

To supervise the performance of frontline catering team members. To ensure all tasks associated with food production, front and back of house services and any general support required with due regard to all Health & Safety and Food Safety regulations are carried out. Where necessary ensure frontline teams perform all  general duties to support the efficient running of a contract or unit in line with contractual requirements. 

This is a fantastic opportunity for an inspirational and enthusiastic Hospitality Supervisor to make a name for themselves within the food service industry. In return we offer support and development to grow within our business alongside a competitive salary.

What we'll give:

Up to £29,000

52 week contract.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

 

More about the role:
  • To be polite, professional and friendly at all times with customers, clients and colleagues 

  • To ensure the highest level of customer care is adhered to at all times 

  • To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations 

  • To maximise all sales opportunities through selling techniques 

  • To accept payment and give change to customers, including operating a till  

  • To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice 

  • To actively gain customer feedback, passing information gained onto your line manager. 

  • To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene 

  • To report health and safety issues to your line manager, including all accidents and near misses 

  • To promote good safety habits and methods of work 

  • To serve customers with hot and cold food and beverages on a counter during service times 

  • To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements 

  • To assist in the preparation of hospitality as required  

  • To clean all work areas during and after use and remove all waste to the appropriate area 

  • To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager.  

  • To maintain temperature records as required and to report any variance 

  • To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies     

  • To always look out for opportunities to develop our service 

  • As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency 

  • To prepare, produce and serve food to the brand standard applicable to the site/ unit 

  • To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene 

  • To report health and safety issues to your line manager, including all accidents and near misses 

  • To promote good safety habits and methods of work 

  • To serve customers with hot and cold food and beverages on a counter during service times 

  • To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements 

  • To assist in the preparation of hospitality as required  

  • To clean all work areas during and after use and remove all waste to the appropriate area 

  • To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager.  

  • To maintain temperature records as required and to report any variance 

  • To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies     

Who you are:
  • Previous experience supervising frontline teams within a similar environment 

  • Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment 

  • Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety 

  • Criminal Records Bureau security checks required where applicable in accordance with Employment Law and Legislation 

  • Customer service focused 

  • Team player and can-do attitude 

  • Takes pride in personal appearance and hygiene 

  • Self motivated and able to use own initiative 

  • Ability to work under pressure whilst maintaining a positive attitude 

Who we are:

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

How to Apply

Apply Online