IT Support Analyst

Posted 24 Mar 2023

People Potential Possibilities

Ilkeston (IT or Software)


Job Type:permanentDuration:
Category:IT or SoftwareRecruiter Reference:CB/RT/42B
URL for Applications:Apply HereSalary:

Our Charity

P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.
We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

The Role

Job Title: IT Support Analyst

Hours: 37.5 hours per week

Shift Pattern: Monday to Friday, 9am to 5pm

Are you looking for a career in IT where you will gain experience and development?

Our IT team are looking for someone with superb communication skills, a keen interest in all things tech, and the ability to learn our systems and processes quickly. You will need to be comfortable working as part of a team and on your own. 

If this sounds like you, you’ll be a perfect fit for this role and will join a thriving, growing, and award-winning national charity as an IT Support Analyst to help the organisation get the most out of IT.

Key elements of this role include handling incoming requests for support, investigative troubleshooting, system implementation, and hardware inventory maintenance including the set up of equipment and asset management.

You will be well supported by a small team of experienced technicians to provide user-focussed, professional support service.

This role is perfect for an individual looking to gain more experience and/or progress a career in IT, whilst at the same time helping to deliver social good and the mission of the charity.

What We Offer

In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review:

· 27 days annual leave per year, plus Bank Holidays

· Pension Scheme

· Paycare Employee Assistance Programme

· Excellent Training Opportunities

· Flexible Working Options Available

Please note P3 reserve the right to close this advert earlier than the stated closing date.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination

How to Apply

Apply Online