Regional Investigations Manager

Posted 20 Mar 2023

Compass Group Plc

London (Security or Protective Services)


Job Type:permanentDuration:
Category:Security or Protective ServicesRecruiter Reference:com/1303/441800/52554048/SU
URL for Applications:Apply HereSalary:Competitive

Compass Group UK & Ireland is the world’s leading Caterer, feeding multiple demographics in a variety of different business sectors in restaurants & coffee shops in some of the most prestigious locations in the UK & Ireland.  More than half of our revenue comes directly from consumers, making us a retail business the size of Greggs in the UK. 

We have a fantastic opportunity for an experienced Investigations Manager to join the business. You will work with a team of analysts identifying dishonest, malicious and process loss activity across the company. You’ll need to develop and implement processes and strategies effective for the detection and prevention of fraudulent and criminal activity and assess current business processes to mitigate risk. You will support the Profit Protection team, Sector FD and Sector MD to prevent theft and fraud. Your day to day could involve visiting sites across your region to investigate activity concerning allegations of theft or fraud; gathering evidence, statements and financial information to a high standard and ensure that appropriate disciplinary, civil or criminal remedies are applied.  

In return we offer support and development to grow within our business alongside a competitive salary. 

What we'll give:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
More about the role:

As Investigations Manager you will also

  • Provide expert analysis to identify dishonest, malicious and process loss activity.
  • Visit units to investigate exceptions, whilst providing training to the unit team to assist in the detection of theft and fraud.
  • Conduct interviews with employees at all levels in accordance with employment law and legal best practice.
  • Use data mining techniques to detect and interpret the data relating to stock, cash, epos, purchasing, payroll and expenses
Who you are:
  • A minimum of 3 years’ experience of a similar loss prevention or Profit Protection role within a retail business.
  • Ability to influence and challenge at all levels.
  • Skilled investigator with experience of interviewing using the PEACE model and employment law.
  • Experienced in training and coaching 
  • Experienced in carrying out detailed and complex investigations including formal statements, contemporaneous note taking and investigative interviewing.
  • Experienced in using IntelliQ or similar data mining tool to identify potential loss, theft and fraud.
  • Ability to analyse, evaluate and prioritise information
  • Sound knowledge of criminal law, employment law and disciplinary process.


Knowledge of SAP, Cognos and Nexus would be advantageous.

Who we are:

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1303/441800/52554048/SU

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

How to Apply

Apply Online