ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!

The ArrowXL culture thrives on six core values:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

ArrowXL is now recruiting for Returns Operatives to join our supportive warehouse returns team, situated at our Airdrie site operating on a 5/7 shift pattern. Whilst you may not come face to face with our customers, you will be one of the unsung heroes that work behind the scenes ensuring our delivery crews are loaded up ready to deliver the ArrowXL promise.

Dealing with items such as refrigerators, televisions, indoor and outdoor furniture requires hard work and dedication. By choosing to be part of our Warehouse team, you will be warmly welcomed into the ArrowXL family.

So, what are you waiting for? Apply now!

• 40 hours per week (minimum) guaranteed, over 5 days
• Basic hourly rate of £11.19 (Inclusive of a 10% shift allowance for working the PM Shift) *
• Shift hours: 14:00 – 22:00
• Overtime and extra shifts are available at peak trading times

*Your basic hourly rate will be £10.17 per hour plus a 10% shift allowance

In addition to a competitive salary, you’ll receive many excellent additional benefits including:

• Annual Leave Entitlement – 30 days entitlement (including statutory bank holidays) which increases with service!
• Enhanced Pension Plan – ArrowXL company contributions matching up to 6%
• Life Insurance – Company funded 2x basic salary life cover from day one
• Enhanced maternity, paternity, adoption and shared parental leave
• Long Service Awards – Awarded for every 5 years’ service
• Employee of the Month Incentives – Local winners across the country plus an overall winner chosen by the CEO
• Progression and Development Opportunities – Investment into your career path via our award-winning Training Academy
• Up to 25% Staff Discount at www.very.co.uk
• Retail Discounts – Huge discount savings across retailers and restaurants including Apple, Asda, B&Q, Halfords, Nando’s, TGI Friday’s, Screwfix and many more!
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios
• Cycle to Work Scheme – In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts

We specialise in delivering the big and bulky stuff, so the items you can expect to work with will include fridges, TVs and sofas! Our returns departments are busy environments, but you will have a team of fabulous colleagues around supporting you every day!

Your role will include:

• Unloading Vehicles (ensuring all goods received are as they should be)
• Taking responsibility for returns and the returns area
• Processing returned goods using HHT (scanning goods back into warehouse)
• Separation of goods into correct cages
• Processing damaged goods
• Processing of Returned WEE Recycling product
• Control of recycling station
• Taking responsibility for your colleagues and your own Health and Safety
• Understanding and following all policies and processes following SSOW (safe systems of work)
• Communicating with other departments within the depot

With the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:

• Experience of working within a busy warehouse operation
• Computer literate as you will need to use our warehouse management systems (system specific training will be provided)
• Able to work under pressure and prioritise activity
• Excellent communication skills
• Self-starter who is always looking for ways to improve the way we do things

Our culture thrives on Six core values that form who we are, these are:

Innovative I Safe I Respectful I Excellent I Responsible I One Team