** ** At Saga we’re radically flexible which means our colleagues have total autonomy over where they work – home, hybrid or hub. This role has a hybrid/hub element which means our team come together regularly when we need to collaborate***

At Saga we believe in exceptional experiences everyday whilst being a driver for positive change in our markets and communities. Our values are precision pace, empathy, curiosity, collaboration. If this resonates with you then it’s time to do the best work of your life! 

And right now we are looking for a Product Manager to join us. In this role you will be part of a unified Enterprise Digital Experience hub, that both services and leads the business in delivering intuitive, accessible, and consistent digital experiences – delivering on our brand promise and digitising the business.

You will work on digital-first brand propositions, showcase our flagship assets with aspirational online experiences. This role will work on digital products with involvement in strategy, planning and continuous improvement plans. Working with internal and external teams to ensure the customer and internal stakeholder requirements are successfully defined and implemented across a best-in-class digital experience.

The standard benefits when you join Saga include: 

• Remote working available where possible

• 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies

• Work closely with the Digital Product Lead to deliver the current roadmap for Saga website, MySaga and future platforms
• Digital Product manager for a selection of enterprise and business unit brand propositions
• Support Saga’s business units with subject matter capability to enable successful delivery of projects
• Develop product vision, features and requirements. Framing customer needs, product problems, opportunities and benefits
• Working with business units to fully understand product propositions and it’s competitive and customer environments
• Passionate about customers’ needs and desires
• Be the product owner and main business contact for decisions, ongoing improvements and measurement
• Define requirements for future plans and create scoping documents alongside business analysts and project managers
• Work with the UX & design teams to leverage excellent customer experiences (UX/UI) in solving experience challenges, developing visual concepts and designs
• Responsible for the delivery of the digital experiences, signing of user stories and work completed with web development and QA teams
• Work with the Senior Digital Analyst to use analytical evaluation (analytics and session recording) & conduct competitor analysis or research to support product recommendations, optimisation, testing using personalisation & new design
• Working with external third parties to assess partnerships and solutions
• Report on product success, preparing short-term and long terms reports and analysis, answering questions and requests
• Project management, with particular focus on cross-functional team working.

• Extensive experience of managing multiple projects and stakeholders in a fast paced, competitive environment
• Proven experience in running beta and pilot programmes with early-stage products
• Proven ability to influence cross-functional teams without formal authority
• Experience in lean product management – testing, iterating and scaling inititives
• Experience of analytics tools and using data to help prioritise roadmaps
• Customer research
• Excellent written and verbal communication skills
• Professional, confident, enthusiastic and committed
• Maintains professional and technical knowledge by attending industry workshops, networking and professional societies.
• Critical thinking and problem solving

Our Saga Values:

• Precision Pace - Always owning and making things happen. 
• Empathy – Always aware of others. 
• Curiosity – Always asking why.
• Collaboration – Always one team, the Saga team!

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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