ArrowXL is hiring! As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!

The ArrowXL culture thrives on six core values:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

ArrowXL is now recruiting for a Transport Planner to join our supportive planning team, situated at our Worcester site. You will be part of a team that plans between 6000-10000 customer deliveries daily, using a fleet of up to 300 vehicles on a daily basis and utilising our Transport Planning Software (Paragon).

Providing exceptional and heartfelt service to both customer and client requires confidence, patience, and empathy. By choosing to be part of our Planning team, you will be warmly welcomed into the ArrowXL family.

So, what are you waiting for? Apply now!

Additional Information

• Basic hourly rate of £13.36 (equating to an annual salary of £27,788)
• 10% Shift Allowance for working PM Shift
• 40 hours per week over 4 days
• Working hours: 12:30 to 23:00

In addition to a competitive salary, you’ll receive many excellent additional benefits including:

• Annual Leave Entitlement – 30 days entitlement (including statutory bank holidays) which increases with service!
• Enhanced Pension Plan – ArrowXL company contributions matching up to 6%
• Life Insurance – Company funded 2x basic salary life cover from day one
• Enhanced maternity, paternity, adoption and shared parental leave
• Long Service Awards – Awarded for every 5 years’ service
• Employee of the Month Incentives – Local winners across the country plus an overall winner chosen by the CEO
• Progression and Development Opportunities – Investment into your career path via our award-winning Training Academy
• Up to 25% Staff Discount at www.very.co.uk
• Retail Discounts – Huge discount savings across retailers and restaurants including Apple, Asda, B&Q, Halfords, Nando’s, TGI Friday’s, Screwfix and many more!
• Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studios
• Cycle to Work Scheme – In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts

Reporting into the Network Planning Manager, your duties will include:

• Ensuring optimal planning of vehicles to meet customer requirements within the given parameters, ensuring adherence to driver’s hours legislation
• Producing and distributing various reports on planning metrics and key information to operational colleagues
• Offering solutions to Service Centre colleagues to resolve orders with issues or complaints
• Planning, inter-depot movements, collections and orders
• Updating transport systems accurately and in real time as and when changes occur

With the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:

• Previous transport planning experience, preferably within a multi-drop environment
• Paragon planning experience preferable
• Knowledge and understanding of Driver’s hours legislation
• Able to work under pressure and prioritise activity
• Good communication skills
• Self-starter who is always looking for ways to improve the way we do things
• Ability to cope with rapid pace of change
• Can be relied upon to deliver to tight deadlines
• Good Excel skills and/or knowledge

Our culture thrives on Six core values that form who we are, these are:

Innovative I Safe I Respectful I Excellent I Responsible I One Team