Regional Operations Director | Wales and West | Elderly Residential, Nursing and Supported Living Services

• The Salary is circa £100,000 per year + 6k car allowance
• 6% Employers Pension contribution
• Care services based across Wales and West

Key Information on the role

• A unique opportunity for an ambitious Regional Operations Director to oversee the management of our care services across Wales and West
• Hands on involvement in each care home, working closely with each home manager and play major role in driving forward an Award-Winning, growing and exciting Care Provider.
• You can expect to receive excellent support from the CEO, CFO, Director of People, Regional Operations Managers, People and Resourcing Partners, Quality Managers and Home Managers, great training and career progression opportunities plus a competitive salary

Shaw Healthcare is one of the UK’s leading Health and Social care providers who deliver a wide spectrum of care in a variety of purpose-built care environments; care homes for the elderly, specialist dementia units, mental health units and low secure psychiatric hospitals

We highly value the wonderful contribution of our employees and it is our ethos to put people first by involving our people in key decision-making. We are the only employee ownership trust within the healthcare sector.

This means that Shaw is 51% owned by its staff

Required Experience & Qualifications

• Relevant Care and/or Nursing and Management qualification (e.g. NVQ/QCF in Management; NVQ 4 in Care; Registered Manager’s Award; QCF Level 5 in Leadership for Health and Social Care; RMN etc
• Management experience gained in relevant health/social care setting
• Experience of managing and organising resources, including budgetary control and effective people management
• Ability to engage well with residents, relatives, colleagues and other stakeholders
• Be approachable, responsive and empathic
• Ability to work flexibly, on occasion, to ensure 24/7 cover throughout the year
• Must have expert CQC and CIW knowledge
• You must possess a full UK Driving license

The Person

• Possess strong commercial acumen with the ability to drive KPIs such as; occupancy, staffing, recruitment, compliance & networking to ensure the company's long-term success.
• Have excellent communicative skills
• Demonstrate excellent leadership
• Outstanding business acumen

Brief Expected duties *Full job description available on request

• You will lead a team of Regional Operations Managers and Service Managers in key areas of the business, motivating them to achieve targets, complete action plans and create outstanding places to live and work
• You will work alongside a team of Operations Managers, People and Resourcing Partners and Quality Managers to manage the overall direction, strategy and vision of the business and ensure that this is followed at the home level.
• Develop and implement operational plans that make your business unit and the group best in class for retention, training and engagement amongst our staff.
• To work with the head office teams to establish and share best practice as well as ensure regulatory standards are met or exceeded across your business unit.
• To oversee and ensure the effective use of resources, focusing on the financial and quality performance of the services including but not limited to regulatory inspections, retention, training, agency use and occupancy.

Benefits

• A fantastic salary package of up to £100,000 pa
• Car allowance of £6,000 pa
• Employee Ownership Trust with the opportunity for tax free bonuses based on company performance
• Real Living Wage employer
• 25 days holiday per year plus 8 bank holidays
• Death in service payment *subject to criteria
• Excellent opportunity to join a multi-award-winning, Care Provider with a clear business aim and growth strategy.
• You will be joining a UK Top 10 Care Provider with a 9.1 average rating on Carehome.co.uk
• Continued investment in your professional development
• A comprehensive and supportive induction
• Employee discounts scheme for a wide range of retailers, restaurants and days out