Support Assistant (Relief)

Posted 06 Dec 2022

Coventry City Council

Coventry (Customer Support or Client Care)


Job Type:permanentDuration:
Category:Customer Support or Client CareRecruiter Reference:coventrycc/TP/190/6535
URL for Applications:Apply HereSalary:£21189 - £22369

Adult Social Care is part of the People Directorate within Coventry City Council.  We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

Adult Social Care encompasses a wide range of vital services covering;

  • Commissioning Team – we commission and work with a number of providers, to ensure that people with care needs have access to a range of good quality support to enable them to live independent and fulfilling lives
  • Social Work Services - we work with individuals who have care and support needs, and with their carers be they older or younger adults
  • Occupational Therapy and Equipment Services - we aim to enhance people’s ability to live safely and independently in their home
  • Internally Provided Services – we provide direct support to people enabling those in most need to live independent and fulfilled lives
  • Business Systems and Continuous Improvement - we provide a range of services including Financial Assessments, provider payment processing and Business Systems administration. The Business Systems team provide support to Adult Social Care, Children’s Services and Education Services.

This is an exciting time to join us as we work to put adults and their carers at the heart of everything we do. Specifically, if you are social workers, occupational therapists or social care professionals who are committed to achieving the best outcomes for adults and their carers we will help you make a difference through manageable caseloads, high-quality professional support, supervision and guidance and excellent learning and development opportunities

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

 

Our Values are:

What is the job role?

We are currently seeking to appoint Support Assistants to join our dynamic and forward-thinking team working various hours and shifts including sleep-ins.

PILS supports adults with learning disabilities/complex needs to maintain their tenancies. Our goal is to provide a high standard of care for everyone who has a service from PILS service promoting their dignity, respect, and independence at all times.

You will need to support service users with personal care as we are a domiciliary care service

You will support adults with a range of disabilities from mild learning disabilities to service users with complex needs.

You will be part of a team providing high standards of person-centred support to our Service Users, supporting them to complete everyday living tasks, work towards achieving their personal goals and enable them to live as independently as they can.

Shift patterns: This is a 24/7 service where we have a range of shifts including early and late shifts, i.e., 7 am -3 pm or 2 pm-11 pm. Shifts vary for each post.

You may also be required to cover sleeping-in shift for which an additional allowance is paid. There may also be occasions where you will be lone working. All shift patterns are set on a rolling 6-week rota system Please do not apply if you cannot commit to this.

The hourly rate starts at £9.98 per hour, however, this is open to salary match opportunities, in addition, you will receive 14% for shift allowance and a sleep-in payment.

If you would like to visit the support living accommodation or find out more about the role please contact debbie.gilkes@coventry.gov.uk or malcolm.shiner@coventry.gov.uk or suzzanne.horner@coventry.gov.uk

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

 

Who are we looking for?

As a Support Assistant, you will become a valued member of the team, having a creative and caring approach, you will build good relationships with the service users.

You will be committed to:

  • Providing a quality service by promoting the physical (including the administration of medication), emotional, social and intellectual well-being of each service user.
  • Ensuring that Health and Safety requirements are adhered to with due regard to service users, staff and all persons accessing the tenancy
  • Safeguarding vulnerable adults
  • Making sure the service provided meets the needs and outcomes of each service user.

You’ll need:

  • A formal qualification is not required to apply but you will be expected to complete a Diploma 2 in Health Social Care 
  • To have a good knowledge of safeguarding, policies and procedures.
  • To work with management to ensure that all service users’ needs are being met to support their individual outcomes.
  • The ability to using own initiative and respond flexibly to the needs of service users promoting dignity, respect, and choice at all times.

There will be a basic Maths calculation assessment (a calculator will be available) along with a basic English fluency test which is a recording of a telephone call as part of the interview process.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s):

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards & benefits package which includes:

  • Flexible working arrangements
  • Generous annual leave allowance starting at 27 days and rising to 32 days
  • Pay progression through multiple increments
  • Opportunity for Salary Match
  • An outstanding local government pension scheme
  • Great opportunities to develop with access to accredited courses.
  • Access to an award-winning Occupational Health Service
  • Salary Sacrifice Scheme

How to Apply

Apply Online