Job Type:	permanent	Duration:
Category:	Business or Strategic Mgmt.	Recruiter Reference:	839324
URL for Applications:	Apply Here	Salary:

People Matter here at Platform. Make a difference as a Home Ownership Officer.
We have a fantastic opportunity for a Home Ownership Officer to join our team on a fixed term contract lasting until 31st March 2023. You’ll play a key role ensuring people matter by promoting customer satisfaction, ensuring our customers receive a quality and helpful value for money service.
What could you be doing as Home Ownership Officer?
You will be responsible for managing and delivering an excellent service to our shared owners, leaseholders and freeholders. You will effectively deal with and resolve lease management queries, ensuring arrears are managed effectively in order to limit lender repossessions and dealing with rent and service charge queries. You will provide a front-line leasehold management service including processing legal notices and applications for subletting, re-mortgages and lease extensions.
Some things we need from you
• You’ll have a background of working within a Home Ownership or Housing Management team with a knowledge of current leasehold legislation.
• Experience of working in an income collection role for leaseholders / shared owners and freeholders.
• You’ll have a strong customer focus.
• You will be proactive. You’ll have a strong personal drive, be flexible in your approach and be able to manage your own workload.
• Confident communicator with the ability to deal with wide range of people.
• And possess a personal drive and determination to achieve challenging high-performance targets.
Due to the nature of the role you will require a full driving licence and your own vehicle. You will also need flexibility to work occasional out of office hours.
This role also requires a Basic DBS check.
Some of our great benefits include:  
• Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave    
• Family friendly policies
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts      
• Non- contributory health & wellbeing plans with cashback for dental, optical, physio and complementary therapies      
• Pension contribution scheme with employer contributions of up to 8% (inclusive of life assurance and dependent on employee contributions)      
• Learning and Development opportunities   
• Salary sacrifice electric vehicle scheme  
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers 
If you’d like to find out more about this opportunity please contact recruitment@platformhg.com