Sodexo have a fantastic opportunity for a Head of Performance, Delivery and Diversity at our prison site, HMP Northumberland. 

This role will be directly reporting to the Director of the prison, and responsible for improving performance against both the contract and other business targets. In this role you will be identifying and implementing changes which will improve the overall performance of the prison.

What we need from you; an excellent eye for detail and great commercial awareness. You should have experience working within a performance driven culture and an understanding of financial and reputational risks along with budgetary constraints. 

For more information on Sodexo Careers please visit Sodexo Careers and Careers in Justice

Up to £52,000 plus benefits

Sodexo offers the best range of employee benefits on the market. From discounts that reduce the cost of the weekly shop, to exclusive deals on holidays and keeping active. Our award-winning employee benefits platform offers everything YOU need to make life that little bit better every day.

• Health and wellbeing incentives
• Training and development opportunities
• Reward and Recognition schemes
• Flexible working considered
• Volunteering days
• Cycle to work scheme
• Life Assurance
• Free meals and parking on site

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

Post holders will be subjected to an advanced DBS check, a prison security check (level 2) prior to being employed.

OR (HMP Addiewell only)

Post holders will be subjected to an Enhanced Disclosure Scotland check prior to being employed.

• Prison Performance Tool – performance measures, trend analysis and driving up performance 
• Linking in with the CMT on Assurance / Compliance Test outcomes and co-ordinating improvements across the prison 
• Oversight of ongoing audit work, managed by the Business Hub 
• HMIP Recommendation management and readiness preparation for future inspections 
• Managing CDI performance and mitigating risks relating to performance and financial penalties 
• Improved ways of work within the Business Hub to create a leaner model of operation  
• Project initiation and management relating to the improving general application and complaint responses in order to create better confidence in the resolution of queries and complaints across the board 
• Lead on the co-ordination of Diversity, Equity and Inclusion strand work and data analysis 

Please see attached job description for further information regarding the role requirements.

• Exceptional eye for detail and great commercial awareness 
• Able to find imaginative solutions to issues 
• Experience of working within a performance driven culture 
• Experience of working successfully and productively with partners, clients and regulatory bodies. 
• Understanding of financial and reputational risks and budgetary constraints 
• A credible manager who is able to implement effective solutions with lasting results 

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence, and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory, and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 5 years’ worth of references and request employment history details from the HMRC.