Sodexo have a fantastic opportunity for a General Manager to join our team based in Thatcham.

Reporting to our Account Manager, the General Manager will be responsible for management of the departmental management team, day to day on site activities and ensuring all service standards are met across the defence site. 

What we need from you; you should have experience working in a management role within a soft FM industry, have fantastic leadership and personable skills along with management knowledge of health and safety and food hygiene. 

Our wealth of experience partnering Government Agencies means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer.

Up to £39,000

Monday to Friday with some additional hours required on occasion

Sodexo offers the best range of employee benefits on the market. From discounts that reduce the cost of the weekly shop, to exclusive deals on holidays and keeping active. Our award-winning employee benefits platform offers everything YOU need to make life that little bit better every day.

• Health and wellbeing incentives
• Training and development opportunities
• Reward and Recognition schemes
• Flexible working considered
• Volunteering days
• Cycle to work scheme
• Life Assurance

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

All offers are subject to full security clearance checks

• Maintain excellent client/customer relationships 
• Attend team briefs, huddles and meetings as required 
• Attend your EPA to discuss and agree job performance, objectives and development activities  
• Maintain professional work standards at all times 
• Care for all company equipment and ensure that any faults are reported to management 
• Act as duty manager ‘on call’ and holiday/weekend cover as required 
• Work in conjunction with department managers to plan, organise and coordinate service activity across the site 
• Ensure daily standards of service across the site, as detailed in the service level agreement, within the schedules of the contractual terms and conditions and in line with applicable Sodexo service offer standards are achieved, maintained and developed 
• Contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo expectations 
• Continually monitor all H&S and FS standards in all service operations and ensure they are maintained at the required level 
• Drive performance through adherence to all promotional activity and marketing initiatives 
• Contribute to the achievement of site budget performance as determined by segment business objectives 
• Work in conjunction with department managers to ensure operational excellence within site with specific responsibility for labour management and performance of a defined group of employees. 
• Active involvement, promotion and support of activities aligned towards employee engagement

Please see attached job description for further information regarding the role requirements

• Knowledge and experience of working in a management role within the soft FM service industry 
• Leadership skills and knowledge 
• People management skills including general HR skills in recruitment, training and managing employee performance including disciplinary and grievance procedures. 
• Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication  
• Management knowledge of health & safety and food safety 
• Ability to make independent decisions 
• Able to work on own initiative within a team environment 
• Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook) 
• Able to demonstrate attention to detail and adherence to standards  
• Analyse problems analytically, develop opportunities and implement innovative solutions  

Desirable: 

• Experience of working within military environment  
• Previous experience in effectively managing in a similar role 
• Health and Safety qualification equivalent to IOSH managing safely 
• Food safety qualification equivalent to CIEH level 3 

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence, and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory, and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process