Employee Relations (ER) Advisor - HR

Runcorn

Phoenix Medical Supplies are seeking an Employee Relations (ER) Advisor on a permanent basis.

About Us: At Phoenix Group we are committed to excellence and dedicated to our customers’ needs. We deliver health, every day, all day.

As a Europe-wide wholesale and retail company we do that in many ways, with over 400 community pharmacies, 13 nationwide distribution depots and over 6,000 employees. Supporting longer, healthier and happier lives is at the heart of the service that we deliver to our communities and something that we are really proud of.

About the Role:

We currently have an exciting opportunity for an ER Advisor. Reporting into the ER Manager, this role will play a crucial part in supporting managers with ER matters across the business.  As an experienced ER Advisor, you will also bring effective employee relations and employment law knowledge enabling you to support managers to provide first class ER Advice, guidance and case work support.

What we need you to help us with:

• Support, upskill and coach managers to provide employee relations advice and guidance.
• Operate a triage process for the effective and timely handling and escalation of employment matters
• Case management on a range of ER issues including, Disciplinary, Grievance, Investigation, Short and Long Term absence, advising managers on appropriate actions
•  Collaborate and assist the Transactional HR team providing a triage approach and appropriate support

• Coach / mentor managers and drive a culture of empowerment and accountability in line management of employees.
• Work collaboratively with our HR BP team ensuring a fluid and consistent service and comprehensive and enabling support to the business requirements.
• Contribute to the continuous improvement of service.
• Work effectively as a team member to support the overall team development.
• Deliver short sessions where necessary to improve understanding of the service to the wider management community.
• Champion the use of the Service in order to accurately record and monitor all ER activity for wider data collection.

• Support and coordinate on HR projects where required working closely with the Transactional HR team

We are looking for someone who has a passion for people and wants to make a difference.  You must be able to;

• work independently;
• take a hands on approach;
• Work as part of a wider HR team;
• build effective relationships with professionals at all levels; 
• excellent communication and coaching skills, and
• an ability to positively challenge and influence.

Whilst a CIPD qualification is desirable, previous experience of dealing with complex ER cases and excellent employment law knowledge is essential for this role.

Benefits… 

A competitive salary package

Company Welfare Scheme

Pension Scheme with contributions from the Company, and Life Insurance Cover

Choices-benefits programme

Part of the PHOENIX Group - one of the leading Pharmaceutical Wholesalers in Europe with a presence in 27 Countries

INDPMS