Coventry City Council's Payroll & Pensions Service provides the full range of services to Council, as well as to external customers on a traded service basis. 

Our People Plan 2020-2022 sets out our ambitions as a HR service that will inspire others, drive and secure opportunities to improve and transform the services we offer to the citizens of Coventry.  The continuous improvement of systems and processes is a key element of this.

The work of our team spreads across two main areas: Council services and external customers, and we provide our services to over 90 customers, paying up to 17,000 people.  We have an excellent reputation and wish to grow our capacity for new business opportunities. 

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation. 

Our Values are:

You will be given training on the system, legislative requirements and terms and conditions that are needed to provide the services, leading to qualifications in Payroll or Pensions.

Initially working alongside experienced staff, you will on a day to day basis carry out a range of task that include statutory and non-statutory deductions, employment contract changes, starters and leavers and manual calculations for both payroll and pensions

We work on a flexible basis and are currently reviewing options of home/office working now that the office has reopened.

We are looking for an individual who has excellent numeracy skills with an interest in pay and finance. Accuracy is paramount along with an attention to detail.

You should be able to work at a fast pace and be flexible in order to meet numerous deadlines every month.

Quality is at the heart of everything we do and you should be passionate about providing excellent customer service.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'

Interview date(s): 14th September 2022

Coventry is a lively, multicultural city, which embraces old and new. Around the modern city centre there are traces of history everywhere – in the old city walls, the timber-framed buildings and the reconstructed medieval Spon Street. But Coventry has always had an eye on the future, and is now firmly focused on regenerating and re-inventing itself to meet the challenges of the 21st Century. With major developments and new projects taking place right across the city, Coventry City Council is the place to be!

There's a huge buzz about the city – Coventry ranks as the 8th best city to live, work and do business in the UK, and it was the UK City of Culture 2021. We believe this will help put Coventry on the map for all the right reasons as you can feel the sense of local pride throughout the city. It also offers a unique, once-in-a-lifetime opportunity to those joining us to play their part in it.

We genuinely believe that Coventry City Council is a special place. You will be joining Coventry City Council during an exciting time to become part of a team that contribute to achieving our visions for the city. We have made our council a place where we look after our people, making sure you're happy in your work and given everything you need to succeed. We've created friendly, welcoming workplaces where everyone is working towards the same cause, providing the best possible services for the city of Coventry.

As a council with improvement at its heart, we’re committed to making life better for the people who live and work in Coventry. We’re equally concerned with the quality of life enjoyed by our people, so by joining us, you won’t just be helping the community, you’ll be helping yourself too.

Not only do you get to work alongside great people that are helping to improve services for our community we offer great benefits too! For your valued contribution we will provide a fantastic benefits package including;

• Flexible working arrangements
• Generous annual leave allowance starting at 27 days and rising to 32 days
• Opportunity for Salary Match and Pay progression through multiple increments
• Outstanding local government pension scheme
• Learning & Development with access to certified courses.
• Access to an award winning Occupational Health Team
• Vibrant employee networks 
• Lifestyle savings
• Salary Sacrifice Schemes; Car Scheme, Cycle to work and more
• Interest free travel loans
• Payroll giving scheme
• Workplace parking scheme
• Maternity, Paternity and Adoption Leave
• And much more