Job Type:	contract	Duration:	0 months
Category:	Sales / Business Development	Recruiter Reference:	691998
URL for Applications:	Apply Here	Salary:	Negotiable

Our Berkeley Alexander business, based in Lewes, East Sussex, are seeking an Insurance broker to join their broking team. The role will be primarily looking after existing clients and agents in relation to new business enquiries, mid-term queries and renewals for Home, Buy-To-Let, High-Net Worth and SME commercial products.
Our culture and values:
Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and that’s driven by you.
When you join us you will play your part, ensuring we meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner. You will become part of an established, friendly and experienced team who will provide all the support you need to succeed.
Responsibilities:
• Dealing with either inbound or outbound customer calls, understanding the customer’s needs, and providing insurance solutions to that are best suited to their requirements
• Ensuring calls are answered in a timely professional manner, and that exceptional customer experience is always delivered, and that business standards are adhered to at all time
• Processing correspondence, renewals activity, new business quotations
• Ensuring that all workflow activity is completed in accordance with approved business processes
• Complying with all approved procedures, customer service standards and external regulatory bodies.
• Achieving and maintaining the required competencies for the role.
• Ensuring that any customer complaints are identified and handled strictly within the company's complaints procedure.
Essential Criteria
• Engaging personal communication style.
• Positive attitude, resilient, adaptive, receptive, and articulate.
• Previous experience in sales or service. We are keen to hear from individuals with a background in public facing industries such as insurance, retail, and hospitality.
We offer are a competitive salary, on target bonus scheme, knowledge development and a structured training plan to develop your corporate career, and further career opportunities throughout our business
Come and be a key part of a leading, fast-growing company.
Please apply online. The vacancy may close earlier than advertised depending on the number of applicants so don’t delay.
The Company
With 80 local offices, over 2000 team members and over 100,000 clients, Towergate Insurance Brokers has the largest footprint and biggest salesforce in the UK. We’re community brokers and risk experts backed by the scale and spirit of the UK’s largest independent broker. We’ve got big ambitions for the future – join us for the journey and make your mark on the local community. #TIB