Our Story
Verastar was established in 1998 and is one of UK’s leading providers supplying a wide range of essential services – Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards:

• The Lloyds Bank National Business Awards 2019
• Greater Manchester Business Awards 2019
• Lanarkshire Business Excellence Awards 2019

Your Role
In this role you will be responsible for forecasting, scheduling, resource management and supporting the real-time operation to allow us to deliver the best service to our customers.

You’ll work closely with team managers across the business to create and evolve department level schedules and provide a detailed analysis of performance. This will involve analysing trends and data against forecasts to build capacity plans for back office staff to ensure we maximise service levels.

You will also be responsible for providing impact assessment of business changes and provide detailed analysis for “what if” scenarios to address any potential risks.

Experience Required
Previous experience in a Real Time Analyst, Resource Planning or similar role with an understanding of scheduling and forecasting is required.

You will experience converting complex data into straightforward management information so and advanced excel skills (Pivots, V-Lookups, Formula writing) are essential.

You’ll also have;

• Experience with WFM Systems (Injixo preferred)
• Excellent communication skills, strong attention to detail
• Experience dealing with senior stakeholders
• Proven experience in a fast-paced environment, working to challenging deadlines.

Why Choose us
Here at Verastar we believe it’s our people that make us the successful company we are today. We have always focused on recruiting the best people irrespective of gender, ethnicity or personal beliefs for our available roles.

That’s why we offer a fantastic starting salary as well as providing outstanding on-site facilities, including parking, a free gym and a discounted café - complete with a bar for after-work get togethers.

Our core values embody the way we look after our customers, and the way we treat each other:
UNITED – We are ONE team
PASSIONATE – We go the extra mile
INNOVATIVE – We find a better way
STRAIGHTFORWARD – We keep things simple

As well as being a great place to work, we offer impressive benefits too;

• STAR Bonus Scheme – Up to 10% of your annual salary
• 25 days holiday plus bank holidays and the option to buy more through our buy and sell holiday scheme
• Online discount platform STAR Rewards – Offers discounts at 100s of high street and online stores
• Free on-site gym
• Free Life Assurance
• Employee assistance programme
• Company pension scheme
• Cycle to Work scheme

Where to find us
We’re based in the heart of Sale Moor Village next to Sale Water Park, only a stone’s throw away from the M60 and just a short walk from the Airport Metro Link line and Sale Town Centre.

What happens next
If you’re looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.