We are looking for an Appointment Booker to support generating new business. This is a great opportunity for someone who is enthusiastic and willing to learn and grow within the insurance industry.

Responsibilities:

• Dealing with either inbound or outbound customer calls, understanding the customer’s needs, and providing insurance solutions to that are best suited to their requirements
• Ensuring calls are answered in a timely professional manner, and that exceptional customer experience is always delivered, and that business standards are adhered to at all time
• Processing correspondence, renewals activity, new business quotations
• Ensuring that all workflow activity is completed in accordance with approved business processes
• Complying with all approved procedures, customer service standards and external regulatory bodies.
• Achieving and maintaining the required competencies for the role.
• Ensuring that any customer complaints are identified and handled strictly within the company's complaints procedure.

Essential Criteria

• Engaging personal communication style.
• Positive attitude, resilient, adaptive, receptive, and articulate.
• Previous experience in sales or service. We are keen to hear from individuals with a background in public facing industries such as insurance, retail, and hospitality.

We offer are a competitive salary, on target bonus scheme, knowledge development and a structured training plan to develop your corporate career, and further career opportunities throughout our business

Come and be a key part of a leading, fast-growing company.

Please apply online. The vacancy may close earlier than advertised depending on the number of applicants so don’t delay.