The Insurance Octopus is Manchester’s fastest growing Commercial Insurance Brokerage. As part of a next-generation services group, Verastar, our aim is to help UK businesses of all sizes protect themselves with a number of tailored products that suit their needs.

Through a combination of some of the most well-known insurers and some more specialist niche insurers, we compare business insurance quotes, aiming to help our customers by tailoring their policy to exactly what they need.

As we are part of a larger commercial business services group, we have all of the benefits and support that come with a corporate entity while maintaining the ethos, family-feel and proactive nature of a smaller company.

Role Profile (The purpose of the role)

This is a high-volume inbound lead management and outbound calling B2B sales role, focused on acquiring new customers for TIO’s products and services. A key requirement of the role is that all activity performed aligns to TIO’s values and behaviours, with a customer-centric focus always maintained.

Responsibilities of the role (What we want you to do)

• Outbound call to businesses to sell TIO’s entry-level range of products and services
• Build and maintain a high-quality pipeline of new business opportunities
• Perform all activity within regulatory standards, GDPR, quality policies and FCA regulations
• Complete all reports, system and CRM updates in a timely and accurate manner
• Develop a proficient knowledge of TIO’s products, systems and business processes
• Create an excellent working relationship across the TIO colleague community.
• Success Measures (What success in the role looks like)
• Achieve all commercial targets in a consistent manner (month-by-month)
• Achieve all agreed activity targets
• Achieve all objectives agreed with the Insurance Sales Team Manager
• Receive above par scores from customer satisfaction surveys and internal feedback.

Experience (What you need to have already done to be right for this role)

• Previous experience in a sales or customer service role required, insurance experience
• (personal or commercial) preferred but not essential
• Demonstrable evidence of a stable employment record
• A basic level of understanding of B2B sales processes, preferred, but not essential

Skills (The personal capabilities needed to excel in this role)

• High level of attention to detail and organisation, with a sense of ownership, pride and responsibility for the accuracy of own work
• The drive, resilience and focus required to win in a competitive new business sales environment
• A genuine interest in own development and learning needs, with the energy and desire to act on them to improve own performance
• A professional and pleasant demeanour, with the desire to create good working relationships with both colleagues and customers.
• Industry Experience: Information Technology, Utilities and/or Commercial Insurance
• I.T. literate, with a working knowledge of the use of CRM systems, essential

Why Choose us

Our employee progression route has been created to ensure you are rewarded for your efforts with regular checkpoints in place where your salary will be reviewed to allow you to maximise your earning potential.

As well as being a great place to work, we offer impressive benefits too:

• NVQ and Insurance Qualification opportunities
• Core benefits including pension contributions and life assurance
• Great discounts on 100s of high street and online stores
• 25 days holiday and the option to buy up to 5 days more
• Cycle to work and travel loans for people wanting a greener commute
• Wellbeing support including 24/7 access to a GP, mental health support, get fit programmes and free legal and financial guidance

The important extras

• Amazing on-site facilities, such as free on-site gym, free parking, subsidised café and to top it off an on-site subsided bar for after-work drinks, quiz nights and social events
• Hybrid working – option to work two days from home if you choose
• Full time/Permanent contract of 37.5 hours per week
• No weekends and every bank holiday off

What happens next

If you’re looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.

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