The Insurance Octopus is Manchester’s fastest growing Commercial Insurance Brokerage. As part of a next-generation services group, Verastar, our aim is to help UK businesses of all sizes protect themselves with a number of tailored products that suit their needs.

Through a combination of some of the most well-known insurers and some more specialist niche insurers, we compare business insurance quotes, aiming to help our customers by tailoring their policy to exactly what they need.

As we are part of a larger commercial business services group, we have all of the benefits and support that come with a corporate entity while maintaining the ethos, family-feel and proactive nature of a smaller company.

Your Role

The Key Accounts Handler will be responsible for engaging with our Premier customers to renew their contracts and retain the products and services TIO supply them. You’ll find creative ways to identify opportunities to upsell our products and ensure our customer feel valued at every stage.

You will be the first point of contact for our customer you’ll take ownership of all customer include billing queries, collecting payments and much more.

At the Insurance Octopus we take pride in our customers, so you’ll receive the training and support needed to deliver a first class-service and ensure that any issues are resolved in a timely manner.

Experience Required

You will be a proactive and driven individual with great written and verbal communication skills and have the natural ability to build strong relationships with customers, understanding their needs and requirements to deliver a great service.

You’ll need a minimum of 4-years demonstrable success in a high-volume desk-based B2B, commercial insurance sales role or 5-years in a personal lines’ insurance role with experience of negotiating multiple products, price and contract terms

A CII qualification is desirable

Why Choose us

We have a defined program in place to encourage every member of our team to increase their basic salary. Our employee progression route has been created to ensure you are rewarded for your efforts with regular checkpoints in place where your salary will be reviewed to allow you to maximise your earning potential.

As well as being a great place to work, we offer impressive benefits too:

• NVQ and Insurance Qualification opportunities
• 33 Days Holiday (including bank holidays) and the option to buy up to 5 days more
• Management and various progression opportunities
• Core benefits including pension contributions and life assurance
• Great discounts on 100s of high street and online stores
• Cycle to work and travel loans for people wanting a greener commute
• Wellbeing support including 24/7 access to a GP, mental health support, get fit programmes and free legal and financial guidance
• Sociable working hours and no weekends
• Dedicated ongoing training, coaching and support provided

The important extras

• Opportunities to get involved in charity fundraising and volunteering days through our giving back movement
• Amazing on-site facilities, such as free on-site gym, free parking, subsidised café and to top it off an on-site subsided bar for after-work drinks, quiz nights and social events
• Full time/Permanent contract of 37.5 hours per week
• Monday to Friday, No weekends

Where to find us

We’re based in the heart of Sale Moor Village next to Sale Water Park, only a stone’s throw away from the M60 and just a short walk from the Airport Metro Link line and Sale Town Centre.

What happens next

If you’re looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.

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