Do you have previous experience of running RTA fast track cases? Do you have excellent time management and organisational skills?

Do you have the ability to work under pressure and prioritise various work from stakeholders? If yes, then we may have the perfect role for you!

You will manage high volume client matters to provide and deliver a quality service whilst maintaining adherence to our business directives. You will manage relationships with internal and external parties to ensure matters are dealt with in the appropriate way.

About Slater and Gordon

Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case.

Client service is at the heart of Slater and Gordon and we take pride in the impressive headlines we generate, demonstrating our range of work and the relentless pursuit of justice by our Solicitors.

At Slater and Gordon Lawyers (UK) we are inclusive. We celebrate multiple approaches and points of view. We believe diversity drives innovation. So, we’re building a culture where difference is valued. Our culture motivates our employees to give their full selves to the job and invest in the company’s future. Our people see value in their work and are eager to do well in their roles. Our values ensure that all our employees are working towards the same goals.

Responsibilities to include:

• Ensure efficient file management including adherence to timescales, compliance with precedents, letters or documents on the case management system with appropriate supervision.
• Progress all files proactively towards settlement in an efficient manner, including management of inactivity, complaints etc.
• Ensure financial aspects of matters including billing, time recording is managed to enable achievement of their KPIs. Sets own goals to achieve their KPIs.
• Secure relevant medical reports and review and value appropriately in accordance with company guidelines, Judicial College Guidelines, Case law etc. as relevant.
• Obtain the clients Schedule of Loss and any evidence required to support a claim.
• Secure interim payments and client agreements and chase clients, insurers or suppliers when required.
• Prepare cases appropriately for litigation and any hearings, directions etc. and provide post settlement case steps, including the release of files to the enforcement team.
• Minimise write offs and case closures due to AWOL client’s and pro-active housekeeping including prompt closure of files, dealing with ledger enquires and processing write offs.
• Ensure timely and accurate completion of drafting of legal documents, in particular, court documents, preparing schedules, creating files, proof reading and briefing counsel. Researches and applies an understanding of the law within own Practice Group.

About You:

• A thorough understanding of the MOJ process, preferable.
• Ability to assess and review medical reports of various disciplines.
• Proficient in the use of Microsoft Office suite and relevant practice and business IT/case management systems
• Previous experience (dependant on the seniority of role required) of managing cases within their area of expertise
• Attention to detail
• Outstanding communication skills
• Ability to meet monthly financial targets and key performance indicators

Company Values:

Our values provide the framework for how we engage with our colleagues, customers, and stakeholders. These behaviours and values must be demonstrated in the role and across the business.

• We do what we say we will
• We own it, we sort it
• We don’t wait, we create
• We respect and encourage each other
• We make time to live

What we offer in return:

We offer a flexible agile working environment, alongside a competitive salary and benefits package including:

• Hybrid working
• 25 days holiday allowance plus the option to purchase an extra 5 days
• Pension scheme
• Health cash plan
• Life assurance
• Income protection insurance
• Cycle to work scheme
• Eyecare vouchers

……and many more!

Slater and Gordon also support and encourage you with developing your career with an award- winning law firm.

Please Note - Vacancies may close prior to the expiry date displayed, subject to volume of applications received.

For further enquiries relating to this vacancy please contact: Natalie.Sayer@slatergordon.uk